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After filling out an application 3 times, I was told my application information did not match my credit history. (Was supposed to be a soft credit check) The questions about a car being financed they claimed was a lie. Untrue The questions about a mortgage company they...
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1.0
#1003074
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E trade received a request to open an account in my name, which they did. Just prior to this my identity had been stolen. Following the opening of an account, a checkbook and instructions for setting up a pin were sent to me. When I received this I called them to...
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2.0
I didn't like
  • Total lack of response
#900915
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This company is terrible and probably is committing illegal banking acts. The fact that they immediately withdrew money from my banking account, then prevented me from accessing the money several days later by freezing my account and then informed me that it would...
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1.1
I didn't like
  • Complexity of setting up what i wanted to see
  • Technical support
#878424
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Etrade Account Review

Etrade
#718904
3.0
Very poor customer service. Staff dealing with customers have been poorly trained in security analysis and client relations. I am closing my accounts.
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eTrade is requiring a copy of my SS card (mine is in a Safe Deposit box a large annoyance away) which is NOT required by the Patriot Act CIP requirements ( I just read the CIP documents), ID with a picture is required by the CIP and I can easily provide an ID, but for...
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1.0
#815091
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I made several stock trades in 2014, many of which trade withheld funds for "state taxes". I've been going back and forth with the state and etrade for nearly a year now with no progress, a ton of frustration, and a tax bill and penalties for unpaid taxes. Etrade...
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#778908
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After being a long term(25 year) client with balance once over $1 million and now less than $100,000, never failed to meet margin calls, never being exposed to sellouts and over this time, brought in many new clients, Etrade suddenly raised my minimum...
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Anonymous
Anonymous

just got the same treatment. been with them 19 years. they can go to ***

#772927
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100% full

ETRADE HOLDING MY MONEY HOSTAGE
etrade has my money and won't let me get it back, i sent a external deposit and a wire totaling $20,000. etrade won't let me access my money, i have never used the account yet. did not make one trade. i talk to tiffany evans, she promised me today at 3:30 pm...
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Anonymous
Anonymous

Did you get your money back? I am talking to the same person who will not tell me anything just that they couldn't verify my ID and she hung up and said I cant get my funds. I...

1.0
#754372
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My husband died March 2013 and ever since that time i have been fighting E Trade to get the funds in our Living Trust transferred to my name. I have sent E Trade all the documents I have in my possession and they still will not release the funds The original account...
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Anonymous
Billy

For what it is worth, my father passed away in June 2016. He had a large estate with investments in 19 different financial institutions. Etrade has been the worst to deal wi...

1.0
I didn't like
  • Trust department
#750735
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Be aware of Etrade. This company above did a split on Friday December 4 2015 it was noted on my account that the split took place 12 to 1. But on Monday December 7, 2015, the stock was completely missing from my portfolio. I called many times I was told the company did...
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#746871
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When this summer I was on vacation in Georgia (my native country is Armenia) I tried to access my account in Etrade but it was blocked "due to unusual activity". They asked me to call them by phone so that they could verify my identity. I called the Account Activation...
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5.0
#731258
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