Product: Etrade Customer Care Clear all filters (2 of 2 reviews match)
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None of their customer service reps give the same information.They do not complete transactions in a timely manner without several phone calls to follow up. I have never experienced this low level of customer service with any other financial institution. I was informed...
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3.0
Product
Etrade Customer Care
I liked
  • Easy transition after my fathers death
I didn't like
  • How they process withdrawals
#1131364
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My late wife had an account with E*TRADE that got lost over time.Found some paperwork recently and asked how to transfer account over and how much was it worth. The answer was "We don't keep information more than 7 years and the account was closed". I estimate that...
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1.0
Product
Etrade Customer Care
I didn't like
  • Customer service
  • It appears that they stole my late wifes money
#1079073
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