54 views
Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

My mom passed away in Aug. 2021 and my brother, sister, and I are still waiting for etrade to fund our beneficiary accounts.

We were told we were required to open an etrade account in order to get our funds left by our mother and provide her death certificate which we did. So we set the accounts up and are still waiting for them to be funded months later. Why would we have been required to set up an account at all? I want no part of this company ever and when and if they ever fund the account, I would NEVER EVER leave my money with them.

They deal in monetary transactions all day every day but are unable to fund our accounts over a period of months. They are holding my mom's funds hostage. Their EXCUSE is COVID. So sick and tired of every incompetent person and company using a virus as their excuse for not performing their jobs.

If accounts are not funded shortly, reaching out for legal recourse. Anyone have any experience with this sort of thing?

User's recommendation: NEVER DO BUSINESS WITH THEM IF YOU CAN AVOID IT. CUSTOMER SERVICE IS NOT EXISTENT.

Preferred solution: Deliver product or service ordered.

Etrade Cons: Holding 100000 that belongs to my brother.

Location: Saint Johns, Florida

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Etrade Reviews

  1. 134 reviews
  2. 31 reviews
  3. 19 reviews
  4. 2 reviews
  5. 3 reviews
Etrade reviews